Why can't I pay for my SIM card? The page always jumps to the login screen.

CHUNHUA Posts: 2 ✭✭
Whenever I go to the payment link, the system jumps to re-login.


  • Pancake
    Pancake Posts: 5 ✭✭
    What browser are you currently using? I had some difficulties on chrome, but then shut down a few of my tabs and the hiccups went away.
  • redhead
    redhead Posts: 827 ✭✭
    I use Google Chrome and it works fine. Have you tried disabling your ad-browser if you have one?
    CHUNHUA Posts: 2 ✭✭
    Thank you very much for your answer. I have solved the problem of asking my friend to apply for a SIM card with her computer. However, the SIM card was sent to the display but was not found. A new problem has arisen. Life is really ups and downs.
  • Whizz
    Whizz Posts: 20,121 admin
    Hello CHUNHUA MA,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a wonderful day!
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