Got a message from fizz?

Posts: 36 ✭✭
Hi, I got a text from Fizz saying that my monthly payment was failed. But I have bonus dollars in my account so I don't know why they send me this text

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Answers

  • Posts: 588 ✭✭
    It's like the message was generated automatically by a system which doesn't know about the payment issue. That would make sense.
  • Posts: 22,174 ✭✭
    Check your credit card, it seems resolved and the charge was done.
  • Posts: 3 ✭✭
    Got the same message. I went in and added another credit car anyways. Hopefully I don't get charged twice now...
  • Posts: 794 ✭✭
    Verify again tomorrow to see if payment has gone through else contact Fizz support.
  • Posts: 2,127 ✭✭
    I hooe it's fixed, cause my payment will be on 2 days
  • Posts: 626 ✭✭
    Did they give fix it? Billing date is coming
  • Posts: 2,934 ✭✭
    Just ignore this message
  • Posts: 32 ✭✭
    I had the same issue and same type of message. This morning, I validated and the payment was processed yesterday night. I suggest to look at your payment history in your account.
    For me, it is now resolved without any intervention from my side. It should be the same for everyone impacted by this issue.
  • Posts: 24,724 admin
    Hello P.
    On Sunday we had an issue with payment notifications. Your plan is active.
    Catalin
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