Why can't I register to the beta invitation if I received the email yesterday?

Andres G. #3489
Andres G. #3489 Posts: 1 ✭✭
in Internet
I received an invitation email a week or so ago, and started the subscription process, but I had to leave it incomplete for a few days. Then, yesterday I received an email reminding me to finish the subscription and now that I continued the application, the system says that my area is not available, even if the first time it said it was. What can I do to register?

Answers

  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    It seems that Fizz send out invitation by mistake to users living in area where internet is not available.
    You can try to contact with them to verify
  • Amph
    Amph Posts: 2 ✭✭
    Same problem here.
    edit: Seems to work now.
  • Kovid
    Kovid Posts: 588 ✭✭
    I live in Ottawa , I received also the invitation but my address is not eligible for the beta. It's like they sent the invitation to everyone regardless of your address.
  • Francois L. 1517
    Francois L. 1517 Posts: 51 ✭✭
    Try with Firefox i heard it works
  • Victor C. #1356
    Victor C. #1356 Posts: 219 ✭✭
    Try again, I had the same problem, now it’s working on my iPhone
  • Whizz
    Whizz Posts: 23,506 admin
    Hello Andres Guapacha,
    We have checked your account and we found that our home internet service is available at your home address if you still want to subscribe.
    Thank you for your understanding.
    Have a lovely day!
    Andrei Bogdan
This discussion has been closed.

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