billing problem

Kamalini
Kamalini Posts: 2 ✭✭
in Internet
I have been charged multiple times for my Internet. Please refund the excess charges.

Answers

  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    You're in Fizz user forum. You can contact Fizz customer services by opening a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do ).
    You'll see a bubble chat in 15 seconds
  • Kovid
    Kovid Posts: 588 ✭✭
    Even after refund, you need to check your credit card and make your own calculation as their system is still glitchy. That's my personal experience with the service.
  • Leifuer
    Leifuer Posts: 531 ✭✭
    Verify your transaction history and also the one of credit card to make sure you have well received the refund.
  • jean-maxime N.
    jean-maxime N. Posts: 504 ✭✭
    You have to contact fizz and explains your problem , we're only user just like you here.
    Can't help you with billing problems.
  • Whizz
    Whizz Posts: 23,081 admin
    Hello Kamalini Mudur ,
    For further checks, please contact us by Facebook Messenger or via Live Chat. Here you have the info about how you can contact us: https://fizz.ca/en/contact-us .
    Thank you very much for your cooperation.
    Andrei Bogdan
This discussion has been closed.

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