Internet appointment, the technician is not present...

Yi J.

The technician No shows and no contact... very weird?

M T. #338

Maybe he's late.
.
You can contact Fizz if he will not show up at the end of the day.

Yi J.

What is best way to contact? Tried fb messenger, no reply...
And the chat never shows up...

Andrei U. #679

I have no experience with chat but they will reply on Facebook after couple of hours.

M T. #338

You can initiate chat by open a help page for example this one https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do.
You'll see a bubble chat at the right bottom in the next 15 seconds
.

Whizz

Hello Yi,
Please contact us by Facebook Messenger or Live Chat. Here you will find info on how you can do that: https://fizz.ca/en/contact-us .
Have a great day!
Andrei Bogdan

DinoS

It's very common for cable or dsl internet installer, especially in winter.

Marc H. #309

That is not good. You should contact fizz to find out what went wrong.

Adriana Z.

Did you receive the email confirmation for your appointment? They send you one a day before and one on the day of your appointment?

AlmightyPain

unfortunetly contacting fizz regarding this issue can help resolve your issue

Whizz

Hello, Yi!
This is straight from the resolving issues page on the Fizz web site: https://fizz.ca/en/faq/resolving-issues
Don’t see the chat bubble?
-You must be logged into your Fizz account and in the Solution Hub to chat with customer support. If you are unable to access your account, read this FAQ.
-Customer support by chat is available Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST). Outside these hours the customer chat bubble will not be visible.
Jiri