Resend 2 configurations ?

sahar M.

Hi.
I can't use my mobile data. It is on but I'm not connected.
It says that I need to receive 2 notifications. But I didn't and it does'nt resend me the notifications. It gives me an error message.
Do you know how to make work the internet data and the image/video SMS?
Thanks.

sahar M.

My mom's plan didn' need to receive any notification, and it does'nt need any configuration.
Only for my account, I'm having problems.
Does anybody here experience the same problem?

Kenny L. #23

You can set the APN manually.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Kenny L. #23

You can set the APN manually.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Got Fizzed

In most phones , you get the provisioning message that you can install on a click. Otherwise, you can use the manual set up which Kenny provided

sahar M.

Thanks.
It works.

Sebastien

You can also go to your account, then my plans, manage plans, advanced parameters, Fizz network parameters. Click on the link to push the configuration files bac to your phone

Anne H. #1344

Configure it manually is easier as FIZZ APN link others point out.

kamurb

Resending APN configuration gives error, anyways I have configured it manually.. after that data started to work...

Whizz

Hello Sahar ,
I am sorry about this situation.Please check the following FAQ : https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet .If you still encounter this issue don't hesitate to contact us via Facebook Messenger or live chat.
Have a nice day!
Marius Daniel