Not delivered simcard

Sharon G.

It is seen in my mail that SIM card is delivered but I didn't get my simcard yet ...it's been 2weeks I didn't get my card... please send my simcard ASAP

TheMMc

We are only customer like you here. You should contact Fizz on messenger.

Dallaire_M

As suggested by Marc-André, contact Fizz. We can't help you here.
Usually, you should receive within 2 business days.

GyslainH

Contact FIZZ we are not the support forum

Sebastien

Go on https://www.facebook.com/fizzca/ or on chat. Chat bubble will appear if you logged in on any FAQ page. Be sure to be logged in to your account.

M T. #338

You need to chat with Fizz by opening a help page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do.
Don't pay attention to the content of the page. In 15 seconds you'll see a bubble chat at the bottom right of the page.
.
business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).

DavidP

You should flow the steps on this page https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do

Whizz

Hello, Sharon!
Please take a moment to contact us via Fizz Chat for a timely solution to your current concern.
Respectfully,
Jiri