How to activate sim card replacement?

Eric P. 8141

Hi!
I do not have the option "My plans - Manage - Change SIM card".
Only have these (3) options "Wallet", "Change this phone number", and "Adjust Plan"

DavidC

Seems like a bug... I can see it in My plan. You'll have to contact customer service.

Whizz

Hello Eric Phimphrachanh,
In order to be able to help you, please contact us via Facebook Messenger or Chat.
https://fizz.ca/en/contact-us
Andrei

Anne H. #1344

Your plan is not fully activated, replace sim option is missing.