Does it has conflict my previous home internet provider still active and I connected Fizz modem and

Thanh T. #69

Dear Fizz community team
Would like to know if there is any conflict I did hoop up my fizz’s provided modem coda 4680 and it work. Of cause the technician came one day earlier and drop it he modem. But my previous home internet provider still activated do s it has any conflict when I call them to call with the previous provider. I worry that my home internet will stop.
Thanks

M T. #338

No there is not conflict. Many other users are in the same situation. You can cancel your previous internet provider and Fizz internet will continue to work,

GyslainH

You can have as many ISP as you want if you can pay all those bills

Kenny L. #23

No issues having both at the same time other than paying two bills. You can cancel the previous one after you are satisfied that Fizz is working properly.

Anne H. #1344

It will co-exist. No worry

Dominic L. #1933

Both will work simultaneously until you call your ISP to cancel it.

MartyG

I had my internet installed and since I had a splitter, both connections were working. I cancelled on same day Videotron and I am looking forward for Fizz IPtv to leave them for good. You can't imagine how unprofesionnal is the agent at the disconnecting department...

Whizz

Thank you for your input, Martin! Customer service is an art, more than just a job. Some folks make it look good, others - meh. We're glad to have you with Fizz. Welcome on board!
Respectfully,
Jiri

J D. #792

I have Fizz and my old ISP running at the same time using a Y splitter without problem. Since my VoIP is locked with my old ISP, I have no choice until I completed the porting of my VoIP phone number then bye bye to my old ISP

Bambie Tambourin

Fizz is good !

Gualberto

Solved it ?

Martin

Contact your old service company