Activation code doesn't work

fatima C. #2423

Hi,
I just received my card this morning, I'm trying to activate it but got an error that this code is not valid.
Is there is any solution?

M T. #338

You need to contact Fizz via chat using this help link https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Wait for 15 seconds and you'll see at the botttom right a bubble chat.

DinoS

Open a case at My profile --> Contact form, and they'll enable it.

Whizz

Hello Fatima,
I checked your account and I see that a phone line was transferred on February 6th. If you encounter any issue, please contact us via chat or via Facebook Messenger so we can check.
Have a nice day.
Ionut