I had applied for two SIM cards, but I received a package today, which just contained one SIM card.

Alireza K. #1593

I applied for 2 SIM, received just 1!

M T. #338

You have to contact Fizz with either :
Fizz Chat : https://fizz.ca/en/faq/resolving-issues
(Please note that their working hours is 10 AM to 6PM during holidays : now to Jan 5 2019 )
https://fizz.ca/en/contact-us
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us
Facebook Messenger : https://m.me/fizzca

Thomas A. #569

SIM cards are processed separately, so there's a slight chance that you might receive cards on different days even if you ordered them at the same time. In any case, a quick chat with Fizz will help sort it out.

Anne H. #1344

It's not right. I ordered 5 and get 5 in same envelope. Ask Fizz by "my profile" --> "Contact us".

Jean S. 4302

Hi if you have still not received it, contact Fizz support and ask them to deduct the $5.75 from your next bill payment

Whizz

Hi Alireza,
You got a response by the contact form you sent on 04/01/2019.
Have a good one.
Luciana

Thanh S.

Please close this