my mobile plan not works ?
Gabriel G. #714
Posts: 16 ✭✭
in My Mobile
When its time to pay fizz for mobile plan its always working but when its time to use their plans it is not working.
They changed my plan for unlimited texts and calls and its says my plan cannot make calls anymore...
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They changed my plan for unlimited texts and calls and its says my plan cannot make calls anymore...
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9
Answers
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There is no chat and no support what we do?6
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and by their faults, now I CANNOT make calls.7
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Use this link it will open up the chat bubble
https://fizz.ca/en/faq/resolving-issues
Don't forget to login first!
Cheers )6 -
They must done the Change on wrong account. Use contact form to correct it5
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in your profile reset your plan but it will operationnal at the beginning of the next period5
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Hello Gabriel,
There is a ticket escalated for this issue. Following the resolution we will get back to you via e-mail.
We apologize for the inconvenience.
Ionut0