My data dpesnt work?

John Cartwright

I have Samsung Galaxy S5. 4G shows on top. But internet doesn't work

Serge R. #503

Try resending the network settings:
https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan/manage/network-parameters?productId=150804
If it works, mark this as the best answer so it can help others

J D. #792

Verify the APN setting on your phone and try again:
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Marc H. #309

Most likely apn was not set up correctly.

E S.

Any updates?

Whizz

Hello John,
If the APN is correctly configurated and the issue persists, please contact us via chat or via Facebook Messsenger so we can take a look.
Thank you.
Ionut