Incoming call failure from either unknown numbers or U.S. numbers?

samisheikh

Yesterday I was trying to login to Paypal, and it only had two options for verification, 1. SMS and 2. calling. I chose calling, and the call kept getting going to VM after the first ring(402-935-7733). I retried 6 times and the same behavior happened. Second, After the second time it kept saying Call Failed after the first ring. I kept trying to pick up but the phone but it kept going to VM, and I have had this issue for other calls as well, especially Private number calls, the first time it only rings once and says call failed. The person usually has to call 2-3 times but that didn't work for Paypal.
Is there a way to report this to FIZZ?

M T. #338

You can contact Fizz with one of the following methods :
Fizz Chat : https://fizz.ca/en/contact-us
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us
Facebook Messenger : https://m.me/fizzca

Anne H. #1344

phone call should work.

E S.

That's odd - I know 2FA does not work via text, but I've done it using phone option with Google. I don't see why PayPal would be different... Consider messaging Fizz on the chat bubble or via FB messenger.

Whizz

Hello Sami,
This issue is known by our specialized team and we are working around the clock in order to fix it. . The service should be fully functional in the coming weeks.
Thanks very much to point this out.
Ionut