Dropped calls - FizzEXT ?

Adriana W.

I opted for the Canada coverage (not only Quebec) bc I was gonna be in Toronto this past Thursday (December 13) and I was gonna need my phone to work. My calls got disconnected every 2 minutes, needless to say that it was a very frustrating and annoying experience as I needed things to get done. In contrary to what Fizz had stated, the problem had/was not resolved. I can only hope the problem with the FizzEXT network will be fixed by the time I come back there in January.

M H. 1556

Unfortunately this is a known issue that hasn't been fixed yet..Fizz has long ways to go..

Thilochan P.

Hi Adriana,
Reboot your phone once, this will help to resolve the issue. I am connected to FizzEXT too and was experiencing the same. After consulting with Fizz Tech Support via https://m.me they advised me this procedure.

E S.

If you have data, use FT audio or whatsapp audio in the meantime so you’re not stranded for work calls. Yes, these are known issues with the external network dropping calls.

Whizz

Hey Adriana W,
This issue has been resolved, thank you for your patience!
Jay