Certain customers are currently experimenting call drops. The cause has been identified and the investigation is underway.
Fizz apologizes for any inconvenience this may have caused you.
"Certain customers are currently experimenting call drops."
Certain customers are currently experiencing call drops?
Do think any us are experimenting call drops! I wouldn't mind experimenting with a lot of things, however I think the entire user base would agree that experimenting with call drops isn't one of them.
On a more serious note, incoming calls seem to be fine for me, however outbound calls have been extremely problematic.
Data while at 3G/HSPA+ has been fairly stable, in fact stable enough to make calls via VOIP such as Magicjack and Whatsapp.
I can tell you that my calls have been dropping all day from 9am to 1130pm from Ottawa all the way to Mississauga. Total drop calls is around 22-23.
attempting to force network to Fizz-EXT has no effect.