It has been 11 days and that status was set to shipped but never delivered? How do I get the sim car

Jefto T.
Jefto T. Posts: 1 ✭✭
I have been waiting for 11 days(since november 30th) for my sim card to be delivered but it has not been delivered. What should I do? I have payed for the sim card yet it has never been delivered(11 days of waiting). Most of my friends even my neighbors that in the same building complex have gotten their sim cards a lot earlier. My order ID is :


  • Shawn Calvelage
    Shawn Calvelage Posts: 1 ✭✭
    I also have this problem... I've ordered my first sim on November 28th and the second sim (due to having talked with customer service and them notifying me that I'd get a refund once I received the new sim) on Dec 18th. I understand it's the holidays and the strike and all, but a month of waiting seems a bit odd. I've received other letters in a shorter timeframe than this. What should I do?