Cannot Port Out ?

Michael P. 873

Hi , im having issues porting out my number back to Fido , there saying they cannot because my number is not active...has anyone had this problem ?

Peter M. 808

If you cancelled your service with fizz before going back to Fido, I believe that you have lost your number. Sorry

Michael P. 873

Thanks for your reply but my account is active.

T D. #47

There were issues with other providers finding Fizz numbers. I've read that a way around it was to port to Videotron, then out to your provider (i.e., Fido). Maybe try that? Please report back if you find a solution.

Michael P. 873

Im definitely not wasting anymore time on this. Thanks for your input but after teying 3 times with Fido the next step is CRTC. Thanks anyways.

Whizz

Hi Michael,
Sorry to hear you want to leave us I'm also very sorry to hear about the issues you're having to port out your number. We've escalated the issue and it seems your number has ported out successfully.
Thanks