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My Mobile
Archives for August 2020
Discussion List
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Phone number?Hy my sim card need a puk number and I forgot it ...it is blocked
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How do I gift my perk to my niece?My niece just subscribed to fizz and has a mobile with unlimited calls and texts in Quebec. I would…Answered ✓ Closed Min W. #29380 8 views 6 comments 19 points Most recent by Matthew A. #24717 My Mobile
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Adresse manquantI forget to put the number of the hause in my adresse what can I do ?Question Closed Mohamed B. 65907 14 views 0 comments 10 points Most recent by Mohamed B. 65907 My Mobile
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Cannot get data to work on iPhone?We have a talk and text plan. When not on wifi, we cannot send or receive text messages.
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In the middle of month, if I need to change my data, is it doable ?If I found I'll be out of data in the middle of month, can I simply change the data plan and it wil…Answered ✓ Closed George S. #20091 68 views 8 comments 21 points Most recent by Victoria C. #24523 My Mobile
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Call-forwarding + voicemailSo, I have a fizz number that is being forward to a Telus number. Currently, the fizz number plan h…Answered ✓ Closed Alexander Y. 86 views 7 comments 24 points Most recent by Patricia C5YQZ My Mobile
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Email from Fizz saying "Welcome to the USA" but I was never in the USA.I received an email from Fizz saying "Welcome to the USA" but I was never in the USA. I…Answered ✓ Closed Robert S. 65741 25 views 7 comments 20 points Most recent by Victoria C. #24523 My Mobile
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What are the rates of the mobile addons?I don't have a mobile plan so I'm not able to see the rates of addons: - Travel add-on - Data add-o…Answered ✓ Closed George S. #20091 1 view 6 comments 19 points Most recent by Victoria C. #24523 My Mobile
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How can I acces the internet thru Fizz mobile sim card with a KuWfi 4GLTE router?I was able to activate my SIM card with my Iphone then tried to connect my KuWfi router. I seem to …Question Closed Mike B. #29048 88 views 0 comments 13 points Most recent by Mike B. #29048 My Mobile
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Can't call TO?I can't call Toronto. However I can call in my region of Ottawa. My family in TO confirm all thei…Answered ✓ Closed Christopher S. #22644 36 views 7 comments 14 points Most recent by Olivier R. #3666 My Mobile
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not reading the sim?it ramdemly stops working
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Can't add credit cardCan't add credit card, please solve this issue!!!!!!!!!!!!
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Adding a second mobile with the same account informationWe would like to add a second mobile plan using the same credit card and account information and ne…
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Unsubscribing?Hello! I am thinking about unsubscribing from Fizz because the subscription area and coverage areas…
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Data to give away. Any takers?I have data to give away. Let me know if interested.Answered ✓ Closed Claire S. #3803 1 view 10 comments 19 points Most recent by Claire S. #3803 My Mobile
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can i pay cash upon delivery?dear, i am a newcomer ,and i want to get a sim card with a mobile plan,but i can't complete my paym…
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How to use the 25$ referral bonus?Can I use it to pay for my monthly bill? Or is it only usable for ad ons?
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how do you deactivate your fizz account?hi im leaving montreal, and i have to desactivate my fizz membership, I can find how to do it anywh…
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Tracking partner network usage?I received an email from fizz about "abnormally high usage of partner networks" and that …
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Tracking partner network usageI received an email from fizz about "abnormally high usage of partner networks" and that …
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Can you add any plan to any phone or with certain phones you have to have some specific plans.Since I want to buy an iPhone 11 but don’t want to buy it from large company since their plans are …
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Why won't Fizz let you use your data during an emergency?Why won't Fizz let you use your data during an emergency?Answered ✓ Closed Francois D. 65372 3 views 2 comments 13 points Most recent by Alexander Y. My Mobile
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Mobile data usage not updating?The last few days my mobile data usage on my Fizz profile has not been updating. I know for a fact …Answered ✓ Closed James B. 39137 4 views 8 comments 15 points Most recent by Olivier R. #3666 My Mobile
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Why is my phone suddenly telling me that all my calls are long distanceWhy is my phone suddenly telling me that all my calls are long distance, WTF?!?Answered ✓ Closed Hugo C. #29042 12 views 7 comments 16 points Most recent by Hugo C. #29042 My Mobile
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Is there a way to shorten voicemail "intro"?Hello, I find that the intro voicemail message before getting to your message is very long. descri…Answered ✓ Closed Jorge C. #7735 11 views 6 comments 12 points Most recent by George S. #20091 My Mobile
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Data roll over for updated plans with no data ?Hi ! I have been managing my data pretty well and was wondering if I change my plan to no data for …
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Paid but no add-ons in my mobiles?Hi, I PAID with success, the money is deducted from my bank account, but there is NO service (minut…
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Where can I find my monthly bill?This may sound crazy, but I can't seem to find my monthly bills for both my mobile and Internet ser…Answered ✓ Closed Ibtissam B. 47 views 2 comments 13 points Most recent by Matthew A. #24717 My Mobile
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Does anyone know the price of to call outside of Canada?I sometimes would need to call numbers that is outside of Canada. However, I did not purchase the C…
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how do I know my Fizz mobile settings are good?I'm a new Fizz member. I have an iPhone 11, ios 13.6.1 poped in my new sim card and did not get th…Answered ✓ Closed Jean-Francois P. 65226 46 views 6 comments 13 points Most recent by Olivier R. #3666 My Mobile