Simon ✭✭

@elena code xzi4t : I'd be great if past Upgrades (that were supposed to expire, but didn't) could be "grandfathered". Has anyone from Fizz ever mentioned anything to that effect? If not, asking them to provide a count down (if ever the decision is made to expire the Upgrades) would make sense

my question: will Fizz provide a "count down", similar to what they provide with Perks, or might the Upgrades simply disappear one day?

@elena code xzi4t : could you clarify/elaborate your statement "they removed this information from the guides I never saw" ?

FYI, I finally got to Chat with someone. Over an hour to receive a reply to a rather basic question seems really long, but at least I finally got to speak to someone (and got an answer). Despite the wait, I still prefer Fizz's approach to other companies pathetic attempt at "customer service". Hopefully I won't regret my…

Hi @elena code xzi4t If I try to locate this contact form you make reference to, will I "loose" my Chat session? Seeing as it's been over 50m I'm not sure I want to

@lkreglewsk: in my case, the Chat bubble (bottom right of the screen, when click the "Help" tab) started appearing a few hours later. I'm not sure why the problem, but things started working for me after I cleared the cache.

@lkreglewsk: do you have the same problem?

@M T. #12340 : as per my print screen picture, the green "button" (to initiate chat) did not appear at right bottom corner. @AlexJS : Thanks for the advice

I was doing a bit of research and it seems people have been asking for it for years. It must be a technological limitation. :(

Hey Fizz! The word wheel is misspelled (as shown below, it currently reads "whell")

@AlexPelletier: have you messaged them? Their message of yesterday stated that "it appears that calls are working" which, it just occurred to me, doesn't necessarily mean that it's consistently working 100% of the time. Please update whenever you find out anything. Thx!

Update(1): I seem to be able to do calls longer than 6m in length, despite not doing anything more than yesterday’s “reboot” (as previously stated) Update(2): I’m not entirely sure I agree with FIZZ’s resolution message, which reads: “After receiving word from the technical team regarding the ticket opened , they have…

another update: they(FIZZ) are looking into the issue. I've rebooting my phone, but the issue remains a significant pain ... many of today's calls were supposed to last longer than 6m. :(

update: Fizz customer service (via the Chat bubble) seems to be "better" in that I can write a message, although it's disconnected me a few times since, so we'll see if it works this time

I agree with the many users who commented that CUSTOMER SUPPORT deserves a good deal of improvement. Including @catostrichpeaceful ... Improve customer support response time. Fizz should establish proper support procedure and expectation. For example, for non-urgent issues, support can follow up by next business days.…

It's probably best to speak to Fizz customer service about this. Do you know how to reach them?

@Vasiok: I understand that FIZZ is very budget oriented, but I would have thought that email to SMS was a basic feature. @all: any idea if Videotron offers this functionality?

"No you can not" because of technological limitations? I'm rather sure it's a very basic service that most every mobile provider offers, so their must be a way to do it, no?

you'll need to internet cable entries (and two addresses)

It happened to me on a few occasions. I suspect the initial shopping pages of the website don't show the "live" inventory, but rather the inventory from many hours ago, and that when we try to buy a certain phone, the annoying ''someone was faster'' message pops up. It bugged the hell out of me when I kept returning to the…

No Internet for 2 days and not being forthcoming with clients to reassure them? @Fizz: this is not a good combination.

Bonjour! Mon code de référence: FRFMV Et, comme d’habitude, j’offre 4Go de datas à ceux qui utilise mon code Fizz (FRFMV) N'hésitez pas à m'envoyer un message privé ici: https://forum.fizz.ca/fr/messages/add/Simon Merci d'utiliser mon code Fizz (FRFMV), et bonne journée.

Hello! Bonjour! In addition to receiving $$$ from Fizz, I will gift 4GB of data to those who use my referral code (FRFMV). Notes: you'll receive the bonus Fizz $$$ once you've paid your second bill. Regarding the data, you'll need to MESSAGE ME YOUR CODE (which you will receive once you've signed up) BECAUSE IT'S NOT…

Voici mon code de référence (FRFMV) pour obtenir 100$ de rabais ainsi que 4Go de datas. En ce qui concerne le cadeau data, je les accumule et je vais les perdre, alors aussi bien vous les donner. Merci, et bonne journée à tous!

In addition to receiving 100$ from Fizz, I will gift 4GB of data to those who use my referral code (FRFMV). Notes: you'll receive the bonus $$$ once you've paid your second bill. Regarding the data, you'll need to MESSAGE ME YOUR CODE (which you will receive once you've signed up) BECAUSE IT'S NOT POSSIBLE TO TRANSFER…

Avec mon code de référence (FRFMV), non seulement vous recevez 100$ de rabais FIZZ, mais je vous donne un 🎁 de 4Go de plus.

In addition to receiving 100$ from Fizz, I will gift 4GB of data to those who use my referral code (FRFMV). Note that you'll receive the bonus $$$ once you've paid your second bill. For my part, I'll gift the data as long as you've MESSAGED ME YOUR CODE (which you will receive once you've signed up) BECAUSE I CAN'T DO SO…

(Oops! Previous post was wrong language) Use my referral code, FRFMV, to receive 100$ from FIZZ and 4GB of data from me. :)

Mon code référence: FRFMV Recevez 100$ de rabais FIZZ, et je vous donne un 🎁 de 4Go.

Is it normal that the data I gifted comes out of the current months data, as opposed to the "soon to expire" data? Assuming so, is their a different way to gift data to use up the "older" batch first?