Matthew M. #838 ✭✭

Thanks for the details, good post!

Do you have another phone to test with? Can you put your old sim back in from other provider to see if you get same error. Assuming of course the sim is inserted correctly and making good contact.

Under his profile, I may be wrong but he may need to change his Privacy settings to Full Experience.

I don't use BMO but I confirm on my phone as well I can't reach the site. Same error as you.

Did you let the Fizz settings get autodetected or did you manually set you apn? If auto, maybe try the manual way?

On the referral I had, I received a notice from Fizz that someone used my code by text, and then 2 months later I had the $25 taken off my bill.

Great response Hugo!

Can you provide more information? What phone & O/S is it?

I believe the upgrade only applies on your next billing cycle date, so not immediately.

When I received data as a gift, I saw full name of the sender. No email or telephone number was shown.

Agree, people were providing feedback. If it's to avoid complaints, more updates from Fizz likely would have reduced it. We users simply don't know where Fizz is. They say hundreds of companies in in their post...ok, so which have been corrected? Keep your users informed and people will understand.

If you are downtown, it's surprising the speed isn't available to you unless they are specifically only offering certain packages. If you look on videotron, what speeds are available to you?

Saving money was most important aspect, and the plan itself is good as well. As i'm not a heavy user, I could live with *growing pains*.

Interesting idea. Perhaps you could send out a shortcode sms to confirm....oh...maybe not....

Feel free to join the longest thread on this issue! https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues

Which device are you using? iOS / Android?

How close to the border of that area are you?

Function not working for me also. Reasons however, prices are good, data carry over is great idea, and referrals are a nice bonus. Canada / US wide service (which I don't have) is also good if it's something I needed.

As mentioned by Kent, as long as you don't have any funds in your wallet, your data will simply stop working. https://fizz.ca/en/faq/im-at-risk-of-depleting-my-monthly-plan-what-can-i-do

Thanks for sharing!

Same here, hopefully a bug!

Same thing here.

Happy new year everyone!

Seemingly this appears to be a low-priority issue for Fizz as there are no updates from Fizz other than they are working on it and do use alternatives where 2fa doesn't work. Unfortunately not all services offer an alternative. The fact this hasn't been corrected, since the start (including the beta) is concerning!

Refer to this thread: https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues On going since the start with unfortunately no updates other than they are supposedly working on it around the clock...

Thanks for the support / feedback, hopefully someone at Fizz sees this!

Happy holidays to your Fizzers!

Montreal area as well here and no issues to report. If you can let us know what phone you have (iphone / android) additional tips can be provided.

@Emre, well said. Well done on Fizz

Whizz (Jay), You mentioned Apple as working which doesn't seem to be the case here. Nothing being received from Apple.