Can't receive alert message from bank?

shu L. Posts: 1 ✭✭

December 2018 in My Mobile

I can send message to myself, but I can't receive alerts message form BMO

11

Answers

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  M T. #338 Posts: 2,934 ✭✭

  December 2018

  This is a known issues with Fizz : not able to receive automated sms from different institutions They're trying to fix it.

  8
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  Kenny L. #23 Posts: 794 ✭✭

  December 2018

  Known issue from the beginning that had never been fixed yet.

  6
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  Matthew M. #838 Posts: 69 ✭✭

  December 2018

  Refer to this thread:
  https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues
  On going since the start with unfortunately no updates other than they are supposedly working on it around the clock...

  6
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  E S. Posts: 413 ✭✭

  December 2018

  Basically if you need the bank to do some sort of authentication, you'll need them to call your cell rather than text you any codes... Pain in the you know what.

  6
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  Anne H. #1344 Posts: 648 ✭✭

  December 2018

  Also short code SMS and short code phone number such as 310-BELL won't work.

  3

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