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my credit card has been charged twice when i activated my sim card
Jia W. #870 Messages 1
dans Mon compte Fizz
when i activated my sim card for phone number ending by 5666, first time i did it around 16:30 on 5th Dec. 2018 , waited it for about 13 hours, the phone did not work, so on 6th Dec. 2018 around 5:30, i tried to activated sim card again, this time i just waited few minutes, the phone works. but i check my credit card, has been charged twice, how and when can i get refund, thanks.
MoYe Messages 607Hi I suggest you contact fizz directly on Facebook messenger with this link: https://m.me/fizzca
They will be able to look into it13
Yes, you'll have to contact fizz directly via facebook chat, contact forms, or the elusive chat bubble to get them to refund it. If you cannot get a response from Fizz, your credit card company might be able to help with the double charge.11
You should contact them via Facebook https://m.me/fizzca10
Just curious what you were charged for? There's no activation fee.11
Also are you sure it was a charge and not just a hold on your credit card?10
To add to what Kenny is asking, if I recall, when I activated, I had one charge and one hold on my credit card. But if it's two charge it's definitely a mistake. You should contact them by chat or on Messenger.8
Try 5 charges! I've been charged 5 times!1
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