Tamzid

You should contact Fizz by one of these 3 methods: going to my Profile -> Contact forms -> submit a complaint or you can also go on this page https://fizz.ca/en/contact-us and wait for the chat bubble to appear .You need to be logged in and be within their business hours which are normally from Monday to Friday from 7 a.m.…

in Updated payment method, how to make/push payment to unblock SIM? Comment by Tamzid January 2019

I got 200 points and the collector badge. (not sure if I got the points because of the badge)

in How many points will you get when you're referring someone? Comment by Tamzid January 2019

I just chatted with them and they said I need to add voicemail to get call forwarding. They are really misleading as they said everyone gets call forwarding for free.

in Anyone managed to get call forwarding working? Comment by Tamzid January 2019

Hi Rose, The link you provided does not work. I tried on both android and iphone.

in Anyone managed to get call forwarding working? Comment by Tamzid January 2019

Yes it will work. No you won't have to pay extra but your data might deplete faster if there are devices using internet that are connected to your hotspot

in Is tethering/personal hotspotting included? Comment by Tamzid January 2019

Hi Rose Thanks for the tip. I am stuck at step 3. It says invalid MMI code on my samsung.

in Any body tried this FREE voice mail workout I borrowed from old Wind Mobile times ? Comment by Tamzid December 2018

Hi Vlad, You can schedule a call back from support to manually port your number by going to my profile -> contact forms.

in One month of failed attempts to port my number from Public Mobile, how do I reach a human at Fizz? Comment by Tamzid December 2018

Hi Min, Is there any chance you are using an iPhone? If yes, you need to update to the latest version.

in I still have no service /network . Comment by Tamzid December 2018

If you're still willing to give Fizz another chance, you can try to schedule a call back from support to manually port your number by going to my profile -> contact forms.

in how cancel my plan from Fizz and get my refund Comment by Tamzid December 2018

Hi Jiangzhou, The unsubscribe button appears after the plan been succesfully activated. So you have to contact them.

in how cancel my plan from Fizz and get my refund Comment by Tamzid December 2018

Mine is even weirder : it shows a random number . Maybe it's because I ported.

in Is my phone supposed to be able to read the SIM's phone number? Comment by Tamzid December 2018

Hi Jiangzhou, Unfortunately the number was not successfully ported to Fizz. Have you received an email saying that you need to re enter your IMEI or Koodo account number? If yes, please re enter the information in the link provided in the email. I would recommed entering your account number instead of IMEI because entering…

in cannot hear any incoming calls Comment by Tamzid December 2018

Please follow this link:https://fizz.ca/en/faq/what-are-fizz-network-settings-apn . If your phone is an iPhone, update to the latest iOS. For Android phones, you may need to configure APN on your own if it doesn't do it automatically. Fizz APN settings are: APN: mobile.bm MMSC: http://mms.mobile.bm MMS proxy:…

in Why is my data not working Comment by Tamzid December 2018

For me it was Planete Courrier. (I'm located in Montreal)

in Who is the courier Comment by Tamzid December 2018

Please follow this link:https://fizz.ca/en/faq/what-are-fizz-network-settings-apn . If your phone is an iPhone, update to the latest iOS. For Android phones, you may need to configure APN on your own if it doesn't do it automatically. Fizz APN settings are: APN: mobile.bm MMSC: http://mms.mobile.bm MMS proxy:…

in Why is my data not working Comment by Tamzid December 2018

Hi Hiba, What coverage did you take in your plan and what place were you trying to call? Because the number could possibly be out of your coverage area.

in I can’t make calls Comment by Tamzid December 2018

Contact them asap. Also discussed here: https://www.reddit.com/r/FizzMobile/comments/a9kz3m/anyone_else_have_their_wallets_emptied/

in Wallet used for no reason when roaming in Canada? Comment by Tamzid December 2018

Si ça fait plus que 1 semaine, je te suggère de les contacter sur messenger le plus tôt possible.

in Je n'ai pas recu ma carte SIM ? Comment by Tamzid December 2018

Fizz ne vendra pas de téléphones puisque c'est un service prépayé.

in Allez vous vendre des forfaits incluant des telephones, ou devons nous toujours apporter nos telepho Comment by Tamzid December 2018

Hi Jing, You only get your referral after your plan has been succesfully activated. To reveal your referral code, you go to my profile -> invite friends and click reveal my code.

in referral code of my own? Comment by Tamzid December 2018

Hi Justin, Which plan did you take? It is possible that the 25$ probably had taxes and 911 fees factored in.

in one of my accounts is billed wrong? Comment by Tamzid December 2018

Vous devez contacter leur soutien technique. Soit en visitant cette page https://fizz.ca/fr/nous-contacter et une bulle de message va apparaitre en bas a droite de l'ecran. Pour voir la bulle, il faut etre connecter and et ils sont disponible pendant les temps de fete du 22 décembre au 5 janvier, tous les jours de 10 h à…

in Je n'est pas reçu ma cart? Comment by Tamzid December 2018

Bonjour Patrice, Vous pouvez activer votre plan n'importe quand que vous voulez puisque les prix d'introduction seront valides encore pour un bon bout de temps. Cependant, concernant la carte sim, la livraison ne peut etre retardé si la carte sim à deja été expedié.

in Est-ce possible retarder la livraison de la carte sim d'une semaine tout en honorant la soumission d Comment by Tamzid December 2018

You can't unfortunately. You can however buy data addons for Canada or you can roam on data using pay as you go rates.

in Outside Quebec use Comment by Tamzid December 2018

Hi Parth. I checked for you https://www.frequencycheck.com/models/GpZq1/samsung-sm-j810g-ds-galaxy-j8-2018-duos-td-lte-in-samsung-j810 and it seems your phone is not compatible for mobile data with Fizz. However, if you only plan on calling and texting then you can certainly use this device. Fizz only support the…

in I have samsung j8 from india whose model number is SM-J810G, will i be able to use fizz sim card Comment by Tamzid December 2018

Can you reboot your phone and try again? Also check if payment went through. If error still persists then You can contact Fizz support by doing one of these 3 methods: going to my Profile -> Contact forms or you can also go on this page https://fizz.ca/en/contact-us and wait for the chat bubble to appear .You need to be…

in My phone is showing "SIM not provisioned", what happened to my service? Comment by Tamzid December 2018

That is weird as I ordered 2 sims yesterday and received both today an hour ago. They probably forgot to send you 2 sims. You should contact them.

in I only got half my SIM order delivered? Comment by Tamzid December 2018

Great suggestion Matthew!

in Correction and suggestions for Network Status Page? Comment by Tamzid December 2018

According to this thread, https://community.fizz.ca/questions/1843669-873-area-code , 873 is relatively a new area code and treated as long distance. Hope this gets fixed soon.

in Can anyone call area code 873 ?? Comment by Tamzid December 2018

Please follow this link:https://fizz.ca/en/faq/what-are-fizz-network-settings-apn . If your phone is an iPhone, update to the latest iOS. For Android phones, you may need to configure APN on your own if it doesn't do it automatically. Fizz APN settings are: APN: mobile.bm MMSC: http://mms.mobile.bm MMS proxy:…

in Data add on not working? Comment by Tamzid December 2018

Tamzid ✭✭

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