Comments
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And regarding the voucher system, Fizz has not said anything about it so it is best you contact them.
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You can contact Fizz support by doing one of these 3 methods: going to my Profile -> Contact forms or you can also go on this page https://fizz.ca/en/contact-us and wait for the chat bubble to appear .You need to be logged in and be within their business hours which are Monday to Friday from 7 a.m. to 10 p.m. EST, weekends…
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Is your iPad updated to the latest iOS version? If not you need to update your iPad.
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If you can give kudos to the same answers again and again, then I think you may have encountered a glitch. Be careful and do not exploit it as you might placed under investigation for "gaming their points system" like some other users reported here in the forums and on the subreddit www.reddit.com/r/FizzMobile/ .
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Kudos are to show appreciations to a comment, not to bookmark it.
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There's a trick you can do where you can temporarily suspend your service by declaring your phone stolen using this link: https://fizz.ca/lost-stolen-mobile-form . After you decide to come back, use the same link to reactivate your service. That way you won't lose your introductory price.
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Thanks and happy holidays to the Fizz team and the Fizz community.
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Yes you can use your voip on data only plans.
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I have checked for you and the phone is fully compatible with Fizz. https://www.kimovil.com/en/frequency-checker/US/xiaomi-mi-a2-lite https://fizz.ca/en/faq/compatible-devices Since you activated a month ago and it just stopped working 2 days ago, can you check if the payment was successfully taken? If not, I suggest you…
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Yeah. You don't need long distance addons to make long distance calls. You need to be in Quebec though to receive the calls.
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They won't send you the sim in Alberta. You can try some mail forwarding companies but it's not worth it because if you are roaming 3 months in a row outside their home network, you will get kicked off their network.
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No problem Andrei! :) If you guys find other ways to make easy points, don't forget to share them here.
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You can also try submitting your IMEI number instead of account number. But be aware that even entering the correct IMEI number might give you an error as reported by other users (and myself) in this forum.
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Hi Xinxin, I suggest you visit this link. https://fizz.ca/en/faq/comment-identifier-mon-numero-de-compte-pour-transferer-mon-numero-chez-fizz and scroll down to Fido. It says 9 digits for Fido.
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Hi Dale, unfortunately we cannot create a ticket for you as we the members of this community are just Fizz customers like you. You need to contact customer support and to contact them you can do either one of the three methods below: going to my Profile -> Contact forms -> Submit a complaint. or you can also go on this…
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For me the "See usage" button is greyed out :/
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Log into your Fizz account. Then go to my profile and then scroll down to change information. If this does not help then you can contact Fizz by going to my Profile -> Contact forms -> Submit a complaint. or you can also go on this page https://fizz.ca/en/contact-us and wait for the chat bubble to appear .You need to be…
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2nd slot opens up at level 3 while 3rd slot opens at level 5. These are what you unlock at each level. (credits to u/ottawa123456789 from reddit)
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@Diane Our pleasure! :)
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If you have not activated your sim yet, you can choose any plan you want.
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You can either contact support from your Fizz account by going to my Profile -> Contact forms -> Submit a complaint. or you can also go on this page and wait for the chat bubble to appear https://fizz.ca/en/faq/im-at-risk-of-depleting-my-monthly-plan-what-can-i-do . You need to be logged in and be within their business…
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Did you receive an email from them saying wether the port was successful or not? You might have received an email saying your number could nit be ported. When activating your sim, did you enter your account number or IMEI? because sometimes entering the correct IMEI still gives you an error and send you an email saying the…
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Sadly, a few days to a few weeks. Depending on your problem, custimer support will try to answer you as fast as possible. If they are not able, they will forward it to their technical support which takes a while to asnwer.
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It is a known problem. Their call forwarding have issues. When I messaged them, they said they would issue a ticket and try to fix it. It's been a few weeks but still no fix.
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I think your phone is locked to your previous carrier. You can either contact your previous carrier for the unlock code or get one from Ebay for really cheap.
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Nothing at all!! Fizz has everything I need or want :D
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For postpaid accounts( Koodo, Fido, Bell , Rogers, Telus, Videotron, Virgin Mobile, etc.) :Account gets cancelled and you get sent a pro-rated bill including any other fees such as cancelling fees. For prepaid accounts (Public Mobile, Chatr, Lucky Mobile, etc.) : Account cancels and you do not get any refund even if you…
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I got the same error even though I am sure that I entered the correct IMEI number. After I got the email that the IMEI number was wrong, I clicked the link and instead of entering the IMEI number again, I just entered the account number of my old provider and it worked
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(May or may no work but it worked for me)Your port was successful. To disable call forwarding try ##21# , if the first does not work try using this ##002# on the dialpad.
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Yes only if your Freedom number is a Greater Ottawa Region number only. Check with Fizz support just to be sure if your number can be ported.