Simon ✭✭

Hey Fizz! The word wheel is misspelled (as shown below, it currently reads "whell")

@AlexPelletier: have you messaged them? Their message of yesterday stated that "it appears that calls are working" which, it just occurred to me, doesn't necessarily mean that it's consistently working 100% of the time. Please update whenever you find out anything. Thx!

Update(1): I seem to be able to do calls longer than 6m in length, despite not doing anything more than yesterday’s “reboot” (as previously stated) Update(2): I’m not entirely sure I agree with FIZZ’s resolution message, which reads: “After receiving word from the technical team regarding the ticket opened , they have…

another update: they(FIZZ) are looking into the issue. I've rebooting my phone, but the issue remains a significant pain ... many of today's calls were supposed to last longer than 6m. :(

update: Fizz customer service (via the Chat bubble) seems to be "better" in that I can write a message, although it's disconnected me a few times since, so we'll see if it works this time

I agree with the many users who commented that CUSTOMER SUPPORT deserves a good deal of improvement. Including @catostrichpeaceful ... Improve customer support response time. Fizz should establish proper support procedure and expectation. For example, for non-urgent issues, support can follow up by next business days.…

It's probably best to speak to Fizz customer service about this. Do you know how to reach them?

@Vasiok: I understand that FIZZ is very budget oriented, but I would have thought that email to SMS was a basic feature. @all: any idea if Videotron offers this functionality?

"No you can not" because of technological limitations? I'm rather sure it's a very basic service that most every mobile provider offers, so their must be a way to do it, no?

you'll need to internet cable entries (and two addresses)

It happened to me on a few occasions. I suspect the initial shopping pages of the website don't show the "live" inventory, but rather the inventory from many hours ago, and that when we try to buy a certain phone, the annoying ''someone was faster'' message pops up. It bugged the hell out of me when I kept returning to the…

No Internet for 2 days and not being forthcoming with clients to reassure them? @Fizz: this is not a good combination.

Bonjour! Mon code de référence: FRFMV Et, comme d’habitude, j’offre 4Go de datas à ceux qui utilise mon code Fizz (FRFMV) N'hésitez pas à m'envoyer un message privé ici: https://forum.fizz.ca/fr/messages/add/Simon Merci d'utiliser mon code Fizz (FRFMV), et bonne journée.

Hello! Bonjour! In addition to receiving $$$ from Fizz, I will gift 4GB of data to those who use my referral code (FRFMV). Notes: you'll receive the bonus Fizz $$$ once you've paid your second bill. Regarding the data, you'll need to MESSAGE ME YOUR CODE (which you will receive once you've signed up) BECAUSE IT'S NOT…

Voici mon code de référence (FRFMV) pour obtenir 100$ de rabais ainsi que 4Go de datas. En ce qui concerne le cadeau data, je les accumule et je vais les perdre, alors aussi bien vous les donner. Merci, et bonne journée à tous!

In addition to receiving 100$ from Fizz, I will gift 4GB of data to those who use my referral code (FRFMV). Notes: you'll receive the bonus $$$ once you've paid your second bill. Regarding the data, you'll need to MESSAGE ME YOUR CODE (which you will receive once you've signed up) BECAUSE IT'S NOT POSSIBLE TO TRANSFER…

Avec mon code de référence (FRFMV), non seulement vous recevez 100$ de rabais FIZZ, mais je vous donne un 🎁 de 4Go de plus.

In addition to receiving 100$ from Fizz, I will gift 4GB of data to those who use my referral code (FRFMV). Note that you'll receive the bonus $$$ once you've paid your second bill. For my part, I'll gift the data as long as you've MESSAGED ME YOUR CODE (which you will receive once you've signed up) BECAUSE I CAN'T DO SO…

(Oops! Previous post was wrong language) Use my referral code, FRFMV, to receive 100$ from FIZZ and 4GB of data from me. :)

Mon code référence: FRFMV Recevez 100$ de rabais FIZZ, et je vous donne un 🎁 de 4Go.

Is it normal that the data I gifted comes out of the current months data, as opposed to the "soon to expire" data? Assuming so, is their a different way to gift data to use up the "older" batch first?

@Doomdrou: I gifted 500MB of data to you (as opposed to the 250MB initially mentioned). @Mastaiso: I transferred 500MB of data. On related note, I'd like to message that guy (as per your suggestion), but many Romain's pop up (when type his name). Is their a way to figure out which of the Romain's used my referral code?

I had the same issues (downtown Montreal) but now, thankfully, it's back up.

As usual, I will gift 4GB of free data to customers who use my Fizz referral code (FRFMV). Note that you'll receive the $$$ bonus (from FIZZ, currently 50$) once you've paid your second bill, and that it’s shortly after this that I’ll be able to gift the extra 4 GB of free data. 😊 So … thanks for using my referral code…

Thanks for the heads up. When I read "If you wish to share your referral code on the Community Hub, this is the place" I assumed that this is where I was supposed to post it, but now that I read it slower I realize that "this is the place" referred to a link and not the post itself. Oops!

Thanks for all the replies. I guess the main thing is ... things are constantly evolving. :)

As usual, I will gift 4GB of free data to customers who use my Fizz referral code (FRFMV). Note that you'll receive the bonus $$$ once you've paid your second bill, and that it’s shortly after this that I’ll be able to gift the extra 4 GB of free data. 😊 So … thanks for using my referral code (FRFMV), and welcome to Fizz.

It doesn't seem to work (iPhone XR with latest IOS). Thoughts?

@Emporium: thank you for the detailed reply. On a related note, am I correct to assume that the "Whizz" profile is used by many Fizz employees?

In all likelihood, changing your plan will only apply for the next cycle, but I would recommend chatting with customer support. BTW, please consider updating us after you have had a confirmation from customer support. Thx!