Elizabeth B. #5037

Yep, the rollover data is not affected by a plan change if you have it from a previous billing cycle.

It's possible that you weren't on wifi without realizing. Like others mentioned, if you have a data plan, you can ask people to gift you data. You can ask on this forum, on the reddit sub, or the Facebook page.

If you don’t hear back from the site chat, try contacting them via messenger. That’s what I’ve done previously and I always get a reply within a few hours.

If it expires first, then yes.

Me too, Mike is right, you'll have to contact Fizz if a badge should have unlocked but didn't.

Sometimes restarting/ unplugging and replugging the modem does the job. Same thing with router extenders if you are using any. Good luck.

You could try contacting fizz via messenger to see what's going on.

You could try contacting them via messenger explaining the issue, whenever ive contacted them there I get a reply within a few hours

Even if you don’t have a data plan, try turning on the data option on your phone and then you might be able to receive the picture.

If you search them up on Facebook, you can contact them through messenger and they usually reply within a few hours. Just make sure that it’s the actual Fizz page.

By answering questions in the community hub, along with liking (clicking on the heart icon) 20 questions or answers per day. You receive additional points if your answer was selected. You also receive a certain amount of points per month based on the cost of your phone plan.

I'm not sure if you used the chat on the actual fizz site, but I normally contact fizz through their Facebook page and I get a prompt reply a few hours later. Good luck

Yep, plus tax

Once logged into the fizz site, just click on Overview, and then scroll down and click on "send an invitation". You should receive a few points for discovering your referral code as well, if I'm not mistaken.

Nope, not at the moment

Sometimes simply restarting the router speeds it up significantly

When changing a plan, it has to be at least 48 hours before the next billing cycle

I’d try contacting fizz so they can sort it out. They usually reply quickly on Facebook

If ever you can't find anyone to gift you on here, try the reddit thread for fizz :)

Try contacting fizz support through their facebook page, I usually get a prompt reply within a few hours. Good luck

I would try restarting it, sometimes that’s all it takes! If it still persists, you could try contacting fizz on messenger

Did you change it at least 48 hours before your next billing cycle?

I'd contact fizz. You can message them on facebook, they usually reply within a few hours

You could modify your plan to make it the cheapest possible, by removing everything in your plan. If you do that, however, you won’t be able to switch it back to the stabilization price

You could try contacting fizz and explaining your dilemma to them, they might be able to help. Since a plan change will only take into effect as of your next billing cycle, you could buy a travel add-on.

try restarting your phone. if it still isn't working after a couple hours, try contacting fizz

You have 90 days to activate it, and even if it's activated on the last day before it expires, it is still good for 30 days

True, but the plan prices are generally much cheaper than any provider around. plus, I think you can unlock free voicemail at a certain level

Try contacting fizz. You could message them through facebook, I have before and usually get a reply no more than a few hours later

Try contacting fizz if you're unsure. It sounds like the 911 fee