Cristinel R. ✭✭

LTE is very reliable in Ontario - Toronto, Kitchener, Waterloo and Guelph. Be aware that if you use voicemail people will not be able to leave messages if you don't answer your phone.

LTE has been back for almost a week now. Try to reboot your phone.

Once you are in Fizz EXT people can't leave messages on you voicemail if you don't pick up your phone.

Voicemail not taking messages on the EXT network if the phone is not answered. It says "Welcome to YOUR Fizz voicemail" and then "you're calling from an unknown number" and ask for a phone number..

It doesn't look like this service is available at this moment.

@Dale. I did go to manual but I have only one Fizz EXT network to choose from :(. I did another test. I turned off my phone and when I called my number and voicemail kicked in. Fizz EXT is the problem. Let's see what the customer service have to say.

I am in Kitchener right now - Fizz EXT. Tried to leave a message on my voicemail and guess what? Same problem as yours. A message saying Welcome to your Fizz voicemail - press 1 for english, enter your phone number and pin. What? WHy? It worked while in Quebec. My voicemail has been setup and it worked. I submitted a…

A reboot of the phone can fix these issues. I did that a few days ago when I had the same problem with data.

Happy Holidays!

I used to be with Fido. Fido has HD calling - at least that's what my phone (Pixel 2) used to show during phone calls. The sound was very good with Fido. After switching to Fizz me and my wife have noticed a huge drop in sound quality during our calls. There is no more HD call displayed on the screen either. A bit…

I head 20mb down ans 4.5mb up this afternoon in Gatineau.

Anytime you wish. It doesn't look like there is an expiry date on them.

I had a message in my voicemail that was 12 days old. Still there. I love it! No more 3 days at Fido.

When you get to step 6 you will be able to port your number. Make sure that you have the account number of the provider you are leaving from. https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz

Thanks for the heads up Allison. I'll be checking the french updates from now on too.

I used to get LTE in Gatineau/Ottawa but after Deceber 7th only 3G and H+. I really hope they are going to fix this issue. It's been quite a few days now... Our patience has been tested quite a bit. Very close to porting my number back to Fido.

I guess ... we just like to help other people.

No problem right now. Service is up and running. Not on LTE though.

Kinda works here in Gatineau - on 3G or H+. Some SMS are not coming through.

pas de service à Gatineau

I would used Facebook Messenger - they should be able to help.

Hull/Gatineau works fine.

I had to do the APN settings manually to be able to send/receive MMS. Now it works! Follow these steps: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Sorry to hear that... I guess it's at Fizz's end.

Mine works. I can send text and voice in/out. Have you tried to reboot your phone?

I am one of those that after using data for 2 days it says that I used 0 MB.

4 GB plan and I got 250 MB upgrade, 500 Mb perk. I haven't used any of them yet. Waiting for the 500 MB upgrade.

Try to restart your phone. It worked for me.

Service is back in Gatineau and it's LTE.

Service is back in Gatineau too.