Anne H. #1344 ✭✭

There was an unlimited data for 24 hours data perk , once upon a time. I got 3. Used it when I’m in Toronto travel. It didn’t work at all. Still deducted from my data pool😭

Thanks. I'm in ottawa but I'm besides Ottawa river, other side is Gatineau. I got Quebec ip, and location showed I'm in Gateau. Anyway, I'll try again when I'm in Montreal this Friday

It's Quebec. I even use my Videotron data. Same. Can't see Quebec. Or no Quebec and next button no response

The one you showed is exactly i want, BUT i only see Canada & CA/USE option in my case. Tried on pc windoes chrome/edge/ie. macbook, iphone/android. All the same.

Fizz support didn't read ticket at all, keep telling me wrong answer 3 times. Tried to teach them with a few screenshots but the "support" still didn't get it.

No, as a 5 years fizz user. It's simple bug of Fizz, but their "support" has no clue , keep telling me no-senses. Again and again, even i told them with screenshot and description. When I change "Quebec coverage" plan, basiclly the NEXT button didn't work, i have to change coverage to CANADA WIDE , which I don't need. Took…

Was told it's VoLTE already in Ottawa. Get an app and check yourself if you're using new VoLTE card.

Thanks very much 👍️

Appreciate it. Thanks.

This voicemail upgrade disappeared in new reward system. Do it's normal you didn't see it.

No need. Same sim card. I did before, change from 343 to 613 area code.

As a long term Fizz mobile user since it launched, I'm sure the old term was "24 months since you start using it" , not the current "24 months since this upgrade was assigned to you". Anyway, as Whizz said, I get much more upgrades now than I had before. Although most will be wasted, but it's better than nothing. I'll go…

Yes prepaid as well. Billing day is the day you get installed. Make sure you has enough credit in your credit card every month and Fizz will debit monthly charge automatically in billing day.

Canadapost VISA works fine.

There are some Fizz support are prompt. When I asked again for the no update ticket, the again called Cosmin give me some data perk as work out temporarily. The problem is not fixed yet but at least I know they're working on that and give me perk as workout for now. Thump up for Cosmin. Thanks and I don't need worry my…

#36542 - Question-Programs and features-Loyalty program I didn't see the 250m upgrade for August though fizz support said twice it's added two days ago. I didn't see my July upgrade carry over to August neither. Fizz never put it in my account. No any carry over from June neither. If Fizz can fix this 90 days old problem,…

Yes , I'm the only one who has this problem. I referred a lot of people in beta test period, I'm the only beta user who has this non-data upgrade program. Also I removed 300M addon last year from applied perk, but it's never been removed in the invoice I received. It's always there and never removed. I don't know this…

it's about 90 days and they never fixed the data upgrade problem. they closed ticket very fast and move on, without doing anything to fix it.

I opened other ticket again and they repeat the same words, a "special" team is looking at hit now. They keep me waiting for 2+ billing cycles, I won't let Fizz cheat me again this time. Fizz closed the ticket again without really fixing the problem. #36542 - Question-Programs and features-Loyalty program No it's not true…

Fizz just replied me they manually added 2 upgrade to my account, I did see it. Unfortunately this proved they never did anything to figure out why my upgrade disappeared. ALL July upgrade ALL MISSING, June all missing as well. August 250m is missing (they added it manually for 300m and 500m, otherwise it's all missing).…

I contacted them for other data upgrade issue, fizz can't fix it after 70 days. Today they give me a **** like reply: you used all data. Yes used all because I never been able to use it since the beginning. It's dtandard of fizz support quality.

Add $6 to change plan to USA coverage, change back when you are in Canada.

You need config APN. Google Fizz APN setting .

Fizz tried to fix something but their support team really sucks. It's the worst mobile support I ever dealed with.

@Yelena, believe me, i'm not new Fizz user. I was one of the earliest Fizz user in Ottawa. I'm familiar with Fizz rules and I added data upgrade 1 month before summer break. I thought it will work but it doesn't. And it looks like Fizz will take other half year to fix it. Can I wish I can use my data upgrade in Christmas…

Other two weeks passed. Still no data !!!

I applied 3 data upgrades and it showed up in next billing day. It's still not usable !!! I've been waiting 2 months and sent dozens support ticket to fizz support. Other than the "working on it" reply. Fizz didn't do anything to make it work. I asked them give me temporary perk so I can use. None !!! Fizz management, can…

Mobile referral is suspended while internet plan referral is still ongoing.

Extend beta price 3 months foe beta users, as well give 3 months 25% off discount for introductory price users.

Travel pack is working , from China.