Wanted voicemail disabled but it’s still active

LauraTsingos
LauraTsingos Posts: 1 ✭✭
in Welcome and join

I just ported over from Virgin today. Chose NO VOICEMAIL in my customization, which Fizz later confirmed was not part of my new plan. Yet, I am still getting voice mails. Apparently, after a 3-hour long text, they have escalated the problem and I should be hearing back. In the interim, as a workaround, I am attempting to fill up my voicemail with the supposed 35 maximum voicemails so that I don’t keep getting any and callers would get the message that my VM is full. I am already at 45 voicemails, and the system continues to allow them. I cannot dial into my VM, I cannot change the VM pin, and I can only access the written text. Has anyone else had this issue?

Answers

  • makejopa
    makejopa Posts: 1,653 ✭✭

    That is bizarre. Perhaps the only solution is to wait for Support to fix the problem. Sorry you're dealing with this.

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