Activation still pending after 10 hours
I started the process of porting over my number last night, activated my eSIM at 10pm but as of this morning my activation is still pending and I’ve received no notifications that my number has been transferred. What now?
Answers
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@Melanie D. #39935 said:
I started the process of porting over my number last night, activated my eSIM at 10pm but as of this morning my activation is still pending and I’ve received no notifications that my number has been transferred. What now?Contact support
https://fizz.ca/en/supporthttps://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
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Hello Melanie D. #39935,
Thank you for your interest in our services.
Verifying your account, the transfer is confirmed today, at 8:12 AM, the system needs about 2 hours to complete the order and fully activate your plan.
Once the process is completed, you will be automatically informed by email.
Please consult our FAQ too:https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
Thank you for your cooperation.
Have a nice day.
-Simona, Community Moderator0
