Change My Sim option keeps spinning on my account page

haiabbas
haiabbas Posts: 7 ✭
in Phones
Why does the Change My Sim option keeps spinning on my account page???

Answers

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 778 ✭✭

    May want to log out, clear all your browser cache and cookies or restart browser in a private session.

  • G225 code IRSGE
    G225 code IRSGE Posts: 9,250 ✭✭

    Use private browser with this Website. Work great with Ms Edge and Firefox.

  • Bois_3ISKD
    Bois_3ISKD Posts: 8,918 ✭✭

    @haiabbas said:
    Why does the Change My Sim option keeps spinning on my account page???

    Clear your browser cache
    Try a private browsing mode
    Disable your VPN if you are using one

  • Whizz
    Whizz Posts: 27,429 admin

    Hello @haiabbas,

    I am sorry for the issue encountered.
    Verifying your account I notice that you have contacted us by chat related to this situation and your case is escalated to our dedicated team to assist you further with the SIM change.
    Rest assured, you will be contacted by them in the shortest time possible.

    Thank you for your cooperation.
    Have a nice day!
    -Simona, Community Moderator

This discussion has been closed.

Categories