At login the system says my email is not recognizes
Best Answer
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Hello @Nabrasha ,
We are sorry for the issue encountered.
Please try again to login from an incognito page of your browser and also clear cache memory and cookies as @alexanderluo10890 suggested previously.
If you still encounter issues, please contact us by chat to assist you furhter:https://fizz.ca/en/support
Thank you for your cooperation.
Have a nice day!
-Simona, Community Moderator0
Answers
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You can contact support via chat
https://fizz.ca/en/support
Or via private message to Whizz on this forum.
They should have your account details and help you login.0 -
@Nabrasha said:
why does it keep not recognizing my email at sign inReset or change your password
See following FAQ
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do0 -
Hi, write in lowercase and try in your browser's private mode.
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Disable your VPN if you are using one
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Try to reset your password.
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I had the same issue, and it's fixed by clear cache.
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