No option to use a joker?
Am I missing something? Why don't I have the option to use a joker?

Best Answer
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thanks for everyone's responses. I was able to use a joker and restore my streak today
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Answers
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Did you try clicking on that X?
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Yep, nada.
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@Whizz could you please take a look?
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Have you tried clicking on a joker ?
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no option to click anything, unfortunately. i've used jokers before with no issues.
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The same thing happened to me recently. I lost my 200+ streak, and now that I just checked again, it appears all the jokers that I saved up are gone too. I have also used jokers successfully before.
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@thenightgardener said:
no option to click anything, unfortunately. i've used jokers before with no issues.Contact support
https://fizz.ca/en/support0 -
support told me to come here
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@thenightgardener said:
support told me to come hereI'am surprised you received that answer. And I hope the Whizz will answer to the Andrei...`s message. But I want to tell you I also have 3 jokers and nothing happen when I click on it. I suppose we can use it only if we have a missinf collecting day in our serie.
That's what I understand with those informations gaven when you click on the flame

I wait like you the Whizz's confirmation (@whizz)
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You should contact the support again. We are just users in here.
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@thenightgardener said:
thanks for everyone's responses. I was able to use a joker and restore my streak todayExcellent news, thank you for the follow-up.
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@thenightgardener said:
thanks for everyone's responses. I was able to use a joker and restore my streak todayI'm glad for you and conclude My thinking was wrigth.
Welcome to the forum
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@thenightgardener said:
thanks for everyone's responses. I was able to use a joker and restore my streak todayYeah! Glad it worked!
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It's great that you succeeded!
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