residential internet service
OUT OF SERVICE SINCE 5:34am, on January 26th 2026 !!
Cannot access the web link...
What is going on ?
When Will it hey black ON afin ?
I want prorata REBATE for the Time that I AM PAYING A SERVICE THAT I CANNOT ENJOY !
Thank you😊
Answers
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*When Will it GET back ON again !
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Hi, Did you unplug your modem for 10 seconds and plug it back in?
Which region are you in?
There are several power outages in Montreal.
So depending on where you are, a nearby power outage could affect the service.
Contact support to check. https://fizz.ca/en/support
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You can contact support via chat
https://fizz.ca/en/support0 -
Contact support to have them check your signal
https://fizz.ca/en/support0 -
Try to reboot the modem and check the status with app. If still not working, contact https://fizz.ca/en/support
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Contact support
https://fizz.ca/en/support0 -
Hello@Coccinelles8 said:
Did you have an answer from Fizz? If yes, share it please,
I wonder if it was related to power outlages?
Have a nice day0 -
Did it end up working? I wasn't experiencing the same
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