How to show my home address on the bill?

magicalex
magicalex Posts: 17 ✭✭
in Internet

I need to provide home address on my mobile bill
I don't see where I can input the address?
Thanks
Alex

Answers

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 767 ✭✭

    Not sure about billing, but to edit address you need to enter your desired address under "Manage plan" > "Moving" in your account.
    If that doesn't help you can contact support via chat

  • Mike RZMAX
    Mike RZMAX Posts: 8,070 ✭✭

    @magicalex said:
    I need to provide home address on my mobile bill
    I don't see where I can input the address?
    Thanks
    Alex

    See following FAQ
    https://fizz.ca/en/faq/how-do-i-change-my-personal-information

  • Whizz
    Whizz Posts: 27,079 admin

    Hello @magicalex ,
    I have replied to the private message you have sent to us related to this topic, you have the answer there.
    The home address cannot be added to the bill (Transaction History) file since the system does not create them with it included.
    You can find the home address on your Services Agreement in your Fizz member account → My plans → Manage my plan → Services Agreement.
    You can see more details about our Services Agreement here: https://fizz.ca/en/faq/how-can-i-view-my-service-agreement.
    I hope you have a pleasant day!
    -Mihai, Community Moderator

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