Usage in Jan

bjlockie
bjlockie Posts: 328 ✭✭
edited January 4 in My Mobile

The report says I have 0mb usage for every day in Jan.
This is not correct.
Is anyone seeing data usage for Jan?

Best Answer

  • Whizz
    Whizz Posts: 26,976 admin
    Answer ✓

    Hello bjlockie,
     I’ve looked into this for you, and on our end, everything appears to be working correctly.
    It seems like the data usage simply isn't displaying properly on your screen right now.
    Here is what I recommend:
    Refresh your browser: Sometimes the page needs a few hard refreshes to pull the latest data from the server.
    Try Private/Incognito mode: This helps rule out any issues with your browser's cache.
    If the report still shows 0MB after trying those steps, please reach out to our support team directly at https://fizz.ca/en/support so they can take a deeper look at the technical side of your account.
    Have a wonderful day.
    -Alexandru, Community Moderator 

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