My Rewards

bm133390
bm133390 Posts: 7 ✭✭
edited December 11 in Internet

I just went into My Rewards and I had another $2 reward for passing 6 years. I already have 2 x $2 and the last one on the right is a $1. I clicked on the reward and it then asked me to APPLY. Which I did, but nothing seemed to happen. How do I know if it has been applied or change will happen?

Answers

  • PotatoStarch
    PotatoStarch Posts: 391 ✭✭

    If you wait a few minutes then check again it should say "Pending activation" until your next billing cycle when it should change to active.

  • Leifuer
    Leifuer Posts: 585 ✭✭

    it takes time and time here is so cheap in Canada...

  • Mark123_2024
    Mark123_2024 Posts: 8,827 ✭✭

    You need to wait for the next billing cycle.

  • alexanderluo10890
    alexanderluo10890 Posts: 1,627 ✭✭

    It depends on how many slots you have.

  • junozero
    junozero Posts: 1,144 ✭✭

    If you already filled in all your slots, you need swap it with your reward.

  • mfarzan
    mfarzan Posts: 30 ✭✭

    i think you might need to wait for next billing cycle

  • yuzumi
    yuzumi Posts: 171 ✭✭

    Please let know when you get an update!

  • Whizz
    Whizz Posts: 26,793 admin

    Hello @bm133390 ,

    If you want to change the $1 upgrade that is already applied to your plan to the $2 upgrade that is available, you must select the $2 upgrade, press Apply, then select the $1 upgrade that need to be replaced, and confirm the change. The new upgrade will be applied to your plan come your next payment cycle.
    Please consult our FAQ for more details:https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

    Thank you for your kind understanding.
    Have a nice day!
    -Simona, Community Moderator

This discussion has been closed.

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