Trying to port out to Telus

darkconz · November 27

I am trying to port out my number but Telus said the numbers are locked. Wondering where in the portal allow me to mark it unlocked?

Whizz · November 28

I verified your account and I can see that the transfer request was already confirmed on our end.

I recommend contacting your new provider in order to make sure that the process is completed on their end as well.

If you encounter any issues, please contact us from the support page for further assistance. You can do that here: https://fizz.ca/en/support

Have a good one!
-Vlad, Community Moderator

Fizz_Code_FRERG · November 27

Your phone may be locked to Fizz, which you can resolve by contacting Fizz here https://fizz.ca/en/support

Andrei_ref_R7VK1 · November 27

Sometimes providers lock the port out option. You should reach out to your current provider to check it out

PotatoStarch · November 27

@darkconz said:
I am trying to port out my number but Telus said the numbers are locked. Wondering where in the portal allow me to mark it unlocked?

I don't think there's an option for that online. You'll need to contact their customer support for that.

Mike RZMAX · November 27

@darkconz said:
I am trying to port out my number but Telus said the numbers are locked. Wondering where in the portal allow me to mark it unlocked?

Contact your previous supplier for an explanation regarding this situation.

G225 code IRSGE · November 27

have you confirm with old SIM the transfert ?

Best Answer