Why is this the worst provider

Heathan
Heathan Posts: 4 ✭✭
edited November 27 in Internet

Internet problems/ hotspot problems have to waste time searching for why my hotspot doesn't work?? Apn settings that i have to waste my time with, apn settings that do not work, have to waste more time with, is it even the solution, why does every other provider automatically change the correct settings but fizz makes you tackle your own tech problems, goddamn this provider sucks. That's only one of the issues.

Best Answer

  • Whizz
    Whizz Posts: 26,733 admin
    Answer ✓

    Hello Heathan,

    I am sorry to hear about the issues encountered.

    I want to inform you that the APN settings are normally configured automatically when you add a Fizz SIM card/eSIM to your phone. However, in some cases it can be necessary to reconfigure these settings. 

    If you are encountering issues with your mobile data you can send the APN configurations directly from your Fizz account to your phone. You will have to follow these steps: My plans → Manage plan → Advanced parameters → Fizz network parameters → Resend me the notifications

    You can find more information on this topic here: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

    If you still encounter issues after reconfiguring the APN settings please contact us on our live chat for further assistance. You can do that here: https://fizz.ca/en/support

    Have a good one!
    -Vlad, Community Moderator

Answers

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,455 ✭✭
    edited November 27

    @Heathan said:
    Internet problems/ hotspot problems have to waste time searching for why my hotspot doesn't work?? Apn settings that i have to waste my time with, apn settings that do not work, have to waste more time with, is it even the solution, why does every other provider automatically change the correct settings but fizz makes you tackle your own tech problems, goddamn this provider sucks. That's only one of the issues.

    The following FAQ might help you
    https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

This discussion has been closed.