How to activate or deactivate service?
Best Answer
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Hello Johnknee
Thank you for letting us know about this situation.
I investigated your account and I can see that your phone number transfer was just confirmed a few minutes ago. From this point, the transfer can take about 2 hours to be completed.
You should receive a notification once your Fizz plan is activated. Please make sure to restart your phone after.
You can find more information on this topic here: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
Have a good one!
-Vlad, Community Moderator0
Answers
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Hie, here how to transfer your number https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
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Try to clear the cash, cookies or try it in Incognito mode.
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This is mote specific for number transfer on eSim activations.
https://fizz.ca/en/faq/install-and-activate-esim
Once you get the page to load that is.0 -
@Johnknee said:
Hi, can anyone please help? I just joined Fizz, but it won't let me activate/transfer my number. It's just stuck on loading forever even though I activated my e-sim. I can't even get to a customer service person...Clear your browser cache, try a private browsing mode, and disable your VPN if you are using one.
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