Welcome everyone!

Lucky34
Lucky34 Posts: 2 ✭
edited November 23 in Welcome and join
I’m trying to join Fizz but I can’t complete my mobile plan purchase. I get stuck on the payment page and it won’t let me continue.
Does anyone know why I can’t join or how I can fix this?
I would really appreciate your help.

Answers

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 552 ✭✭

    How exactly are you getting stuck? Page not loading? Payment declined?

  • PotatoStarch
    PotatoStarch Posts: 256 ✭✭

    Hi,
    You should try another browser, private mode, clearing cookies. If those doesn't work you can contact support via chat.

  • Whizz
    Whizz Posts: 26,645 admin

    Hello @Lucky34 ,

    Thank you for your interest in our services.

    Verifying your Fizz account, you have managed to activate your plan, it is active and in good standing.

    You can test the line following the steps from our FAQ:https://fizz.ca/en/faq/how-test-my-fizz-line

    Have a nice day!

    -Simona, Community Moderator

This discussion has been closed.

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