Black Friday starts early at Fizz.

124

Comments

  • John_Wyndham5
    John_Wyndham5 Posts: 18 ✭✭
    > @shogun said:
    > > @John_Wyndham5 said:
    > > > @zipilgrim said:
    > > > > @TMB said:
    > > > > It is now Tuesday. Did anyone receive the gift? None in my account
    > > >
    > > > They're here! I think you just checked a little too early, give the Fizz employees some time to get their morning coffee :smiley: they should be in your account by now.
    > >
    > > I just checked and I haven't received anything. If we are existing customers, we automatically receive the rewards, right? If so, maybe I just need to ne more patient. But why didn't I receive the rewards for November 2 and 3?
    >
    > Fizz will give away the rewards between Tue and Thurs

    Thanks, I had missed that part. I received them on Thursday. 👍🏻
  • shogun
    shogun Posts: 193 ✭✭

    @John_Wyndham5 said:

    @shogun said:

    @John_Wyndham5 said:

    @zipilgrim said:

    @TMB said:
    It is now Tuesday. Did anyone receive the gift? None in my account

    They're here! I think you just checked a little too early, give the Fizz employees some time to get their morning coffee :smiley: they should be in your account by now.

    I just checked and I haven't received anything. If we are existing customers, we automatically receive the rewards, right? If so, maybe I just need to ne more patient. But why didn't I receive the rewards for November 2 and 3?

    Fizz will give away the rewards between Tue and Thurs

    Thanks, I had missed that part. I received them on Thursday. 👍🏻

    You are welcome!

  • Kittyco
    Kittyco Posts: 164 ✭✭

    Thanks for the info!!

  • SlimDwag
    SlimDwag Posts: 6 ✭
    The perks are distributed _after_ their respective ''sign up by'' date , correct? Between a Tuesday and Thursday? It's slightly confusing and I'm trying to see if I need to open a support case or not
  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,390 ✭✭

    @SlimDwag said:
    The perks are distributed after their respective ''sign up by'' date , correct? Between a Tuesday and Thursday? It's slightly confusing and I'm trying to see if I need to open a support case or not

    Yes you should have the 4x 10gb by now

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    @SlimDwag said:
    The perks are distributed after their respective ''sign up by'' date , correct? Between a Tuesday and Thursday? It's slightly confusing and I'm trying to see if I need to open a support case or not

    Your interpretation is adequate

  • Hurrycane
    Hurrycane Posts: 2 ✭
    Does anyone know if the $100 iPhone discount is a rebate/subsidy or a straight up discount? Will you have to pay back a prorated fee if you cancel before 24 uninterrupted months?
  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,390 ✭✭

    @Hurrycane said:
    Does anyone know if the $100 iPhone discount is a rebate/subsidy or a straight up discount? Will you have to pay back a prorated fee if you cancel before 24 uninterrupted months?

    We will known next week, not available yet

  • shogun
    shogun Posts: 193 ✭✭

    @Hurrycane said:
    Does anyone know if the $100 iPhone discount is a rebate/subsidy or a straight up discount? Will you have to pay back a prorated fee if you cancel before 24 uninterrupted months?

    Everything is possible, let us wait and see

  • THORGAL CODE WT31T
    THORGAL CODE WT31T Posts: 9,334 ✭✭

    @Hurrycane said:
    Does anyone know if the $100 iPhone discount is a rebate/subsidy or a straight up discount? Will you have to pay back a prorated fee if you cancel before 24 uninterrupted months?

    Need to wait and see

  • Sébastien_C
    Sébastien_C Posts: 873 ✭✭

    @John_Wyndham5 said:

    @Mark123_2024 said:

    @zipilgrim said:

    @TMB said:
    It is now Tuesday. Did anyone receive the gift? None in my account

    They're here! I think you just checked a little too early, give the Fizz employees some time to get their morning coffee :smiley: they should be in your account by now.

    Yes, it happened in my case also. I received them later.

    Where do they show up? Under the Benefizz"?

    Yes, in the "Benefizz" section.

  • zipilgrim
    zipilgrim Posts: 619 ✭✭

    The 24h unlimited data perks have shown up. I'm disappointed, they're set to expire on Friday, I was hoping they'd be there for at least a month or two so we could use them when useful, but they way it looks you might as well use them immediately one after the other, since they're expiring so soon anyway.

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,390 ✭✭

    @zipilgrim said:
    The 24h unlimited data perks have shown up. I'm disappointed, they're set to expire on Friday, I was hoping they'd be there for at least a month or two so we could use them when useful, but they way it looks you might as well use them immediately one after the other, since they're expiring so soon anyway.

    Yeah this is very strange

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,753 ✭✭

    @zipilgrim said:
    The 24h unlimited data perks have shown up. I'm disappointed, they're set to expire on Friday, I was hoping they'd be there for at least a month or two so we could use them when useful, but they way it looks you might as well use them immediately one after the other, since they're expiring so soon anyway.

    Hmmm, I don't see the expiration date on them.

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 586 ✭✭

    I actually don't see any expiration dates on any of my perks anymore. It seems, Fizz has changed this on the website and you don't get to know when your perks expire anymore. Other than a red warning label that "some of your perks are about to expire". Yeah, that's really helpful Fizz if you don't tell me which ones are due to expire...

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    My gifts no longer have expiry dates either.

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,390 ✭✭

    Mines are fine too

  • Ordinary
    Ordinary Posts: 7 ✭✭

    I also see no expiration on ANY of my perks for my account. I wonder why they changed it?

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,390 ✭✭

    @Ordinary said:
    I also see no expiration on ANY of my perks for my account. I wonder why they changed it?

    Display issue, but they expire. Maybe they fix it soon

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 586 ✭✭

    Expiry dates are back on mine. Guess, it was a bug then and not intentional.

    My three 24-hr unlimited data perks all expire in 15 hours though. Guess I can have 3x unlimited all at the same time then...I wonder if my phone explodes with 3 times unlimited data... :smiley:

  • uzedia
    uzedia Posts: 1,782 ✭✭

    I still cannot see any expiration date, only the warning that some perks are about to expire.

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,753 ✭✭

    @MobileFizzer_VBMV6 said:
    Expiry dates are back on mine. Guess, it was a bug then and not intentional.

    My three 24-hr unlimited data perks all expire in 15 hours though. Guess I can have 3x unlimited all at the same time then...I wonder if my phone explodes with 3 times unlimited data... :smiley:

    From the legal notes:

    (4) Each of these three (3) My Rewards perks is valid for 24 hours of unlimited mobile data in your province or in Canada, based on the coverage in your mobile plan. If you have the Canada‑U.S. coverage, these perks can only be used in Canada. These My Rewards perks will be available for 90 days and must be activated before they expire on your current mobile plan in your current Fizz account. Once one of these perks is activated on your mobile plan, you will have 24 hours to use it. Fizz reserves the right to terminate the use of these My Rewards perks at any time if signs of abuse are observed.

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 586 ✭✭

    Guess, 90 days became not even 90 hours. Not sure when I got mine, but even if it was Tuesday right after midnight, the earliest they said perks would appear in any given week, that's only 78 hours...

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,753 ✭✭

    @MobileFizzer_VBMV6 said:
    Guess, 90 days became not even 90 hours. Not sure when I got mine, but even if it was Tuesday right after midnight, the earliest they said perks would appear in any given week, that's only 78 hours...

    The site is buggy currently.

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    You need to refresh the page to see the number of days remaining before expiry.

  • Lucy Z.
    Lucy Z. Posts: 2 ✭✭

    Thanks a lot!

  • Mark123_2024
    Mark123_2024 Posts: 8,686 ✭✭

    Thanks for the info!!!! 🤠

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,753 ✭✭
    edited November 20

    @zipilgrim said:
    The 24h unlimited data perks have shown up. I'm disappointed, they're set to expire on Friday, I was hoping they'd be there for at least a month or two so we could use them when useful, but they way it looks you might as well use them immediately one after the other, since they're expiring so soon anyway.

    Expiry dates are back on mines as well and the 24-hr unlimited data Perks all expire in 23 hours (Friday morning).

    From the legal notes:

    (4) Each of these three (3) My Rewards perks is valid for 24 hours of unlimited mobile data in your province or in Canada, based on the coverage in your mobile plan. If you have the Canada‑U.S. coverage, these perks can only be used in Canada. These My Rewards perks will be available for 90 days and must be activated before they expire on your current mobile plan in your current Fizz account. Once one of these perks is activated on your mobile plan, you will have 24 hours to use it. Fizz reserves the right to terminate the use of these My Rewards perks at any time if signs of abuse are observed.

    @Whizz please let your technical team know to correct this discrepancy.

  • zipilgrim
    zipilgrim Posts: 619 ✭✭

    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 1,390 ✭✭

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Thanks for the info

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,753 ✭✭

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Indeed, same here, 3 additional Perks were added

  • shogun
    shogun Posts: 193 ✭✭

    @zipilgrim said:
    The 24h unlimited data perks have shown up. I'm disappointed, they're set to expire on Friday, I was hoping they'd be there for at least a month or two so we could use them when useful, but they way it looks you might as well use them immediately one after the other, since they're expiring so soon anyway.

    Yes. You are right. I have the same question as yours.

  • shogun
    shogun Posts: 193 ✭✭
    edited November 20

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Everything is possible. Seeing is not believing on the website. I assume if you use one of the old unlimited perks, one of 89 days will disappear sometime.

  • Sébastien_C
    Sébastien_C Posts: 873 ✭✭

    @Andrei_ref_R7VK1 said:

    @zipilgrim said:
    The 24h unlimited data perks have shown up. I'm disappointed, they're set to expire on Friday, I was hoping they'd be there for at least a month or two so we could use them when useful, but they way it looks you might as well use them immediately one after the other, since they're expiring so soon anyway.

    Hmmm, I don't see the expiration date on them.

    I didn't saw any expiration date either when a looked yesterday. I was expecting them to be valid for a reasonable amount of time.

    Fortunately, Fizz fixed the issue rapidly and I didn't lose anything :-)

  • Sébastien_C
    Sébastien_C Posts: 873 ✭✭

    @shogun said:

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Everything is possible. Seeing is not believing on the website. I assume if you use one of the old unlimited perks, one of 89 days will disappear sometime.

    I have 2 mobile plans in my Fizz account and I have enabled an "old" perk on each of them this morning after realizing they were about to expire. Yet, the newer perks are still available in my account.

  • shogun
    shogun Posts: 193 ✭✭

    @Sébastien_C said:

    @shogun said:

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Everything is possible. Seeing is not believing on the website. I assume if you use one of the old unlimited perks, one of 89 days will disappear sometime.

    I have 2 mobile plans in my Fizz account and I have enabled an "old" perk on each of them this morning after realizing they were about to expire. Yet, the newer perks are still available in my account.

    Great to know, thank you

  • shogun
    shogun Posts: 193 ✭✭

    @Fizz_Code_FRERG said:

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Thanks for the info

    Does anyone know once the unlimited perk activated, does it last 12 Hours since the activation time or automatically terminated with the Montreal's midnight time?

  • Sébastien_C
    Sébastien_C Posts: 873 ✭✭

    @shogun said:

    @Fizz_Code_FRERG said:

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Thanks for the info

    Does anyone know once the unlimited perk activated, does it last 12 Hours since the activation time or automatically terminated with the Montreal's midnight time?

    It says 24 hours, not 1 day. So I guess it'l be activated for that amount of time.

    Mine has been activated at around 6h30 AM today, I'll see if it's still activated tomorrow morning when I wake up.

  • Sébastien_C
    Sébastien_C Posts: 873 ✭✭

    @Sébastien_C said:

    @shogun said:

    @Fizz_Code_FRERG said:

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Thanks for the info

    Does anyone know once the unlimited perk activated, does it last 12 Hours since the activation time or automatically terminated with the Montreal's midnight time?

    It says 24 hours, not 1 day. So I guess it'l be activated for that amount of time.

    Mine has been activated at around 6h30 AM today, I'll see if it's still activated tomorrow morning when I wake up.

    I can now confirm that they last the full 24 hours. I’ve activated mine 23 hours ago and it’s still active this morning.

  • zipilgrim
    zipilgrim Posts: 619 ✭✭

    @shogun said:
    Everything is possible. Seeing is not believing on the website. I assume if you use one of the old unlimited perks, one of 89 days will disappear sometime.

    I don't know why you assumed this but I can confirm it's not the case. I used all 3 of the short-lived one and all 3 of the proper ones are still there in my account waiting to be used whenever I feel like it. I don't think it matters at this point since the short ones are probably all expired now, but it still means we got what we were promised.

  • shogun
    shogun Posts: 193 ✭✭

    @Sébastien_C said:

    @Sébastien_C said:

    @shogun said:

    @Fizz_Code_FRERG said:

    @zipilgrim said:
    Looks like the 24h unlimited data issue was fixed! I just saw 3 new 24h perks appear in my account, each expiring in 89 DAYS this time. This was obviously an error on Fizz's part, and they decide to fix it by just re-releasing the perks with the full time on them. So now we get another day of unlimited data AND the 3 perks to use when we need them as was promised. Thanks Fizz!

    If you don't see the new perks yet don't despair, they don't appear on all accounts at the same time, give it a day or two.

    Thanks for the info

    Does anyone know once the unlimited perk activated, does it last 12 Hours since the activation time or automatically terminated with the Montreal's midnight time?

    It says 24 hours, not 1 day. So I guess it'l be activated for that amount of time.

    Mine has been activated at around 6h30 AM today, I'll see if it's still activated tomorrow morning when I wake up.

    I can now confirm that they last the full 24 hours. I’ve activated mine 23 hours ago and it’s still active this morning.

    Thanks for the updates!

  • Sébastien_C
    Sébastien_C Posts: 873 ✭✭

    @shogun said:

    Thanks for the updates!

    My pleasure.

  • shogun
    shogun Posts: 193 ✭✭

    @zipilgrim said:

    @shogun said:
    Everything is possible. Seeing is not believing on the website. I assume if you use one of the old unlimited perks, one of 89 days will disappear sometime.

    I don't know why you assumed this but I can confirm it's not the case. I used all 3 of the short-lived one and all 3 of the proper ones are still there in my account waiting to be used whenever I feel like it. I don't think it matters at this point since the short ones are probably all expired now, but it still means we got what we were promised.

    When you see so many display issues on your plan pages and waste multiple hours to discuss with agents to fix your new plan, and the plan issue is still unresolved, you will understand.

  • DrakeColdwinter
    DrakeColdwinter Posts: 1 ✭✭

    How to get the 100$ off the iphone 17 ? I don't see a bonus card on my dashboard for that

  • Bois_3ISKD
    Bois_3ISKD Posts: 7,453 ✭✭

    @DrakeColdwinter said:
    How to get the 100$ off the iphone 17 ? I don't see a bonus card on my dashboard for that

    Gifts are deposited into your account between Tuesday and Thursday

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,753 ✭✭

    @DrakeColdwinter said:
    How to get the 100$ off the iphone 17 ? I don't see a bonus card on my dashboard for that

    The earliest date it will be deposited is tomorrow or the latest on Thursday.

  • elidug
    elidug Posts: 2 ✭
    Excited to see what other promotions can be done other then adding perks to your phone plans such as rebates...
  • jxcampbell11
    jxcampbell11 Posts: 6 ✭✭

    All iPhone 17 were out of stock before the offer date :( they should honour it…

  • CherryCakes
    CherryCakes Posts: 8 ✭
    That's great !
  • shogun
    shogun Posts: 193 ✭✭

    Look forward to getting the next gift!

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