RCS Chat No Longer Working
I switched to Fizz today from another provider and since switching, my RCS in Google Messaging App doesn't work. It's been saying the same thing all day. How do I get it working again? I've made sure the google messaging app is up to date, I've made sure I had no phone system updates pending, I've restarted my phone. What am I missing? I never had this issue with my last provider.
Fizz (***) ***-**** Status: Connecting...
Trying to verify +***********
Details
Status code: 300C Status details: Please wait, activation is ongoing Carrier: Fizz Phone number: (***) ***-**** Last attempt: Nov 15, 2025, 11:00 p.m Next attempt: Nov 16, 2025, 6:31 a.m Android ID: ******************* Session ID: 8a96e1b8-d2bb-42f7-89db-894c7ad80dc6 SIM ID: 343f8a4d-2fdd-470a-92c3-2e107d64afbe
Fizz (***) ***-**** Status: Connecting...
Trying to verify +***********
Details
Status code: 300C Status details: Please wait, activation is ongoing Carrier: Fizz Phone number: (***) ***-**** Last attempt: Nov 15, 2025, 11:00 p.m Next attempt: Nov 16, 2025, 6:31 a.m Android ID: ******************* Session ID: 8a96e1b8-d2bb-42f7-89db-894c7ad80dc6 SIM ID: 343f8a4d-2fdd-470a-92c3-2e107d64afbe
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Answers
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Hello @BrandonS ,
In order to make sure that RCS messaging works properly, please make sure you are using the Google messages application. The application needs to be updated to the latest version available.
Also, please make sure that your phone is updated to the latest Android version available as well.
If the issue persists, you can also try reinstalling your APN settings. More details here: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
You can see more information about RCS messaging here: https://fizz.ca/en/faq/whats-rcs-messaging-android-phones
Have a good day!
-Simona, Community Moderator
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