Any one knows why I can't connect internet but still have some perks data left?

junozero · November 13

I can't connect internet suddenly. I checked I still have some perks data.

alexanderluo10890 · November 13

In this case, check https://fizz.ca/en/faq/what-are-fizz-network-settings-apn. If still not working, contact support.

Whizz · November 13

Hello junozero,
I am sorry for the situation encountered.
I have verified your account and I see that you have data left in your plan.
Please try and restart your phone and test again.
If the issue persists you can reach us at https://fizz.ca/en/support
Have a nice day.
-Mihai, Community Moderator

Any one knows why I can't connect internet but still have some perks data left?

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