If my wife has to get a new e Sim does she loose her rollover data?
Will she loose her badges and achievements and rollover data?
Best Answer
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Only if she starts a new plan on a new account. Perks and badges are linked to account.
Rollover data is tied to a specific plan and number and expires after 2 billing cycles.0
Answers
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No as it’s link to the account not the sim
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@PotatoStarch said:
Only if she starts a new plan on a new account. Perks and badges are linked to account.
Rollover data is tied to a specific plan and number and expires after 2 billing cycles.Great to know, thanks
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No absolutely not
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@Pookiebaby said:
Will she loose her badges and achievements and rollover data?Switching to an eSIM generally does not cause data loss, as the data is stored on your device and not on the SIM card itself.
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@Bois_3ISKD said:
@Pookiebaby said:
Will she loose her badges and achievements and rollover data?Switching to an eSIM generally does not cause data loss, as the data is stored on your device and not on the SIM card itself.
He’s not talking about phone data
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Once her account keep active and the number not unsubscried, she won't loose anything.
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exactly good idea
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Hello Pookiebaby,
As the other users already informed you, if the new eSIM will be linked with the same plan, she will not loose the rollover, data or any other bonuses.
The plan details and options will remain the same even though a new eSIM will be installed.
In order to change it, she can access from the Fizz account, My plans- Manage plans- Change my SIM card and then select the eSIM option.
After that, the code needs to be installed in 30 minutes.
Here are more details regarding the subject: https://fizz.ca/en/faq/how-can-i-change-sim-associated-my-mobile-plan
Have a great day.
-Lavinia, Community Moderator0
