lost post/plan doesn't support call

bjlockie
bjlockie Posts: 252 ✭✭
edited 2:11AM in My Mobile

I made a post from my phone and it has disappeared.

It was about trying to call a store from the Tim Hortons app.
The number was +xxxxxxxxxx but I got an error saying my plan can't call that number.
I think the number should be +1xxxxxxxxxx.
It is probably all the numbers in the app.
I would like to know if other people think it is missing a 1.

Best Answer

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 507 ✭✭
    edited 1:55AM Answer ✓

    It's funny, I saw a notification about your previous post, but when I clicked on it, it said "Discussion Not Found".

    The number was +xxxxxxxxxx but I got an error saying my plan can't call that number.
    I think the number should be +1xxxxxxxxxx.
    I would like to know if other people think it is missing a 1.

    If it is a 10-digit number, either add the "1" like you said or drop the + sign.

    The + automatically replaces the respective country's international access code. Thus, in Canada, it replaces 011. So, you either have to dial the "1" which lands you back in Canada/US/Mexico, or you have to drop the "+" in which case you just dial a national number.

Answers

  • GyslainH
    GyslainH Posts: 491 ✭✭

    Ok thanks but what does it have to do with fizz ?

    It’s Tim Horton you need to contact if 5e number is wrong or missing a number

  • Bois_3ISKD
    Bois_3ISKD Posts: 6,965 ✭✭

    @bjlockie said:
    I made a post from my phone and it has disappeared.

    It was about trying to call a store from the Tim Hortons app.
    The number was +xxxxxxxxxx but I got an error saying my plan can't call that number.
    I think the number should be +1xxxxxxxxxx.
    It is probably all the numbers in the app.
    I would like to know if other people think it is missing a 1.

    It's possible

  • Fizz_Code_FRERG
    Fizz_Code_FRERG Posts: 960 ✭✭

    Can the same number be call with another phone/plan?

  • Whizz
    Whizz Posts: 26,525 admin

    Hello bjlockie,
    If you’re having trouble placing a call, please try adding +1 before the number (for example, change +XXXXXXXXXX to +1XXXXXXXXXX) — this should allow the call to go through successfully.
    If the issue persists please try and visit this FAQ https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
    If you have any other questions you can reach us at https://fizz.ca/en/support
    Have a nice day.
    -Mihai, Community Moderator  

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