Can't gift data

John_Wyndham5
John_Wyndham5 Posts: 18 ✭
edited November 6 in Your Fizz Account
Hi! I was trying to gift data and was met with this message: "You must have an active mobile plan with Fizz to access this item"
I have an active data plan and I have quite a bit that I have not used. I've tried to reach customer support, however no one is answering.
Has anyone come across this before?

Best Answer

  • Whizz
    Whizz Posts: 26,522 admin
    Answer ✓

    Hello John_Wyndham5,
    I’ve verified your account, and I can see that you were able to reach us and that the issue has since been resolved. I’m glad to hear everything is now working as expected!
    If you experience any other issues or have further questions, don’t hesitate to reach out at https://fizz.ca/en/support
    Have a great day.
    -Mihai, Community Moderator 

This discussion has been closed.

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