New November 4 10 GB fizz perks not working?

BCFizzC
BCFizzC Posts: 2 ✭✭
edited November 5 in My Mobile

Activated one perk today, listed as in use but it's not showing up in my available to use. Is it working for anybody else?


Best Answer

  • Whizz
    Whizz Posts: 26,525 admin
    Answer ✓

    Hello BCFizzC,
    I have opened a ticket to our technical team regarding your issue so they can investigate this matter further.
    Your ticket number is #371244. You can view it and track its progress by accessing your account → My settings → My tickets.
    Once we have a response from them, we will reach out to you via email. Rest assured as they will try their best to solve this as soon as possible.
    Thanks for your kind understanding and cooperation!💚
    In the meantime, feel free to contact us directly if you have other questions : https://fizz.ca/en/support
    Have a lovely day ahead!😀
    -Mihai, Community Moderator 

Answers

  • BCFizzC
    BCFizzC Posts: 2 ✭✭

    The one circled on the bottom is the used perk from May, the one on top is the new one I activated today, but I don't see the extra data available to use

  • GyslainH
    GyslainH Posts: 491 ✭✭

    Perks are available either today to,or row do Thursday just wait maybe it,will work tomorrow

This discussion has been closed.

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