SIM activation status

davemcconk
davemcconk Posts: 2 ✭
edited October 25 in My Mobile
How do I check the status? Been almost a week and I don't know what's the next step?

Thanks.

Best Answer

  • Whizz
    Whizz Posts: 26,723 admin
    Answer ✓

    Hello @davemcconk,

    Thank you for letting us know about this situation.

    I verified your account and I can see that one of my colleagues already escalated a ticket to our technical team regarding your mobile plan activation.

    You can see the ticket in your Fizz account under My settings > My tickets. Also, you will be informed via email as soon as we have any updates from our technical team.

    We appreciate your patience and understanding.

    Have a good one!
    -Vlad, Community Moderator

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